![]() Tenants are frustrated that the Postal Service has not been doing more to prevent the problem. He is seen opening the mailbox with a bag and rifling through the items. "Someone has taken that key, and either given it to other people or decided to bring some friends along and swipe our mail."Ī separate theft was committed on March 22 by a man wearing gloves who appears more aware of the camera. They used a post office master key, which can open the building's front door as well as the mailboxes. Tenant Anne Benson said they didn't have to break in. They nervously look around, open the mailboxes and take at least one item. ![]() They didn't seem to be aware of the cameras. ![]() Two women and a man were seen on video entering the complex around 3 a.m. The most recent theft was early Tuesday morning. The homeowners' association says there is one master key and somehow more than one thief has apparently gotten their hands on it. But each seemed to involve different suspects. Two thefts targeting the complex in the 4300 block of Cahuenga Boulevard were caught on video. ![]() TOLUCA LAKE, LOS ANGELES (KABC) - An apartment complex in Toluca Lake has been victimized multiple times by thieves who apparently used a post office master key to enter the building and open up mailboxes. Some criminals also would recreate the arrow keys to gain access.These suspects were seen taking mail from a Toluca Lake apartment complex in two separate incidents, according to the building's tenants. Lost or stolen arrow keys have been used by criminals to gain entry to apartment buildings and steal mail, often to commit identity theft. It stated that the number of arrow keys in circulation is unknown and keys are not adequately reported lost or stolen. When checked out, the arrow key is connected to the postal worker's uniform with a chain to make it harder to misplace.Ī United States Postal Service Office of Inspector General audit in 2020 found the controls to be ineffective. MAILBOX MASTER KEY CODEArrow key accountability Īrrow keys are meticulously accounted for, and postal workers must check them out and return them daily. Hello, For the people wanting unlimited drop spots I make keys that can open any mailbox that is located in places like apartment complexes, businesses and private communities as well as the big blue ones in any zip code in the united states, Im talking about the big mailboxes that have like 15 doors in 1 big box. The arrow lock will be installed by USPS personnel. To obtain a new or replacement arrow lock, a property owner or manager must contact their local post office branch. Private use lock conversion Ĭonversion locks are available that match the mechanism and dimensions of USPS arrow locks, but are keyed for private use. Similar to knox boxes, key keepers secured with an arrow lock allow postal carriers to access the lobby of unstaffed multifamily buildings to deliver mail. In addition to actual mail delivery receptacles, arrow locks can also be found in key keepers, which are small lock boxes containing another key to a secured area where the mail receptacles are located. ![]() USPS approved parcel lockers, cluster box units, and apartment mailbox panels will be manufactured with the hole and studs to accommodate an arrow lock.Īn apartment building key keeper with the door open, showing a USPS arrow lock A ⅞” hole in the mounting surface is necessary to accommodate the keyhole, which protrudes above the surface of the lock. This action may be used to release a door (as in the case of a collection or parcel box) or to press/release a switch (as in the case of an electronic door release).Īrrow locks have four mounting holes, which are evenly spaced at the corners, providing for secure attachment to four 10-32 threaded studs with metal nuts. When the user turns the key, a metal bar that normally protrudes from one side is moved through the lock to the other side. An arrow lock is metal and rectangular, measuring 2.005” x 3.566” x. ![]()
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